*Last Updated: August 21, 2026*
At *Stravon World*, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or communicate with us.
## 1. Information We Collect
Depending on how you use our website, we may collect information such as:
* Full name
* Billing and shipping address
* Email address
* Phone number
* Account login information
* Order and transaction details
* Product preferences
* Customer service communications
* Information submitted through contact or enquiry forms
Payment card or banking information may be processed directly by our authorised payment gateway providers. We do not intend to store complete payment card details on our own servers.
## 2. How We Use Your Information
We may use your information to:
* Process and fulfil orders
* Arrange product delivery
* Process payments and refunds
* Provide customer support
* Respond to enquiries
* Send order confirmations and transactional communications
* Improve our website and services
* Prevent fraud and misuse
* Maintain website security
* Comply with applicable legal and regulatory requirements
Where permitted by law and where appropriate consent has been obtained, we may also use your contact information to send promotional communications.
## 3. Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may help us:
* Remember user preferences
* Maintain shopping cart functionality
* Understand website usage
* Improve website performance
* Provide relevant marketing or analytics
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
## 4. Third-Party Services
We may work with trusted third-party service providers, including:
* Payment gateways
* Delivery and logistics providers
* Website hosting providers
* Analytics providers
* Marketing and communication services
* Technical support providers
These providers may process information only as necessary to provide their services, subject to their applicable privacy policies and contractual obligations.
## 5. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
## 6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
## 7. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating, or deletion of certain information.
You may also request that we stop sending promotional communications.
To make a privacy-related request, please contact us using the contact details provided on our website.
## 8. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.
Parents or guardians who believe that a child has provided personal information to us may contact us to request appropriate action.
## 9. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
## 10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
The revised version will be published on this page with an updated date.
## 11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Stravon World using the contact information provided on our website.